Terms and Conditions
1. Introduction
Welcome to Electric Cycle Shop. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our site.
2. General Terms
Order Processing: Orders typically take 24 to 72 hours to process. Bike orders may take up to 4 business days.
Pricing: All prices are subject to change without notice. We strive for accuracy but are not responsible for typographical errors or outdated information.
Payment Methods: We accept major wire transfers, credit cards (VISA, MasterCard, Discover) and PayPal.
Modifications: These terms may be updated at any time. Continued use of the site constitutes acceptance of the revised terms.
3. Product Information
Images and Descriptions: Product images and descriptions are for reference only. Actual products may vary slightly.
Availability: We cannot guarantee product availability and may discontinue items without notice.
4. Shipping and Delivery
Processing Time: Orders are processed within 24 to 72 hours. Bike orders may require up to 4 business days.
Shipping Rates: Shipping costs are calculated at checkout and are subject to change.
International Shipping: Customers are responsible for any customs duties or taxes for international orders.
5. Returns and Refunds
Return Policy: You may return new, unopened items within 20 days of delivery for a full refund, excluding shipping costs. Items must be unused and in original packaging.
Return Process: Contact our support team for return authorization before sending any items back.
Refunds: Refunds are processed within 7 business days after receiving the returned item.
6. Warranty
Coverage: We offer a limited warranty on select products. Please refer to the product page or contact us for specific warranty information.
Exclusions: The warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
7. Limitation of Liability
Assumption of Risk: By purchasing and using our products, you acknowledge the inherent risks associated with electric bikes and agree to assume full responsibility for any injuries or damages that may occur.
Release of Liability: Electric Cycle Shop is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products.
8. User Conduct
Prohibited Activities: Users are prohibited from engaging in unlawful activities, violating others’ rights, or interfering with the site’s operation.
Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
9. Governing Law
- These terms are governed by and construed in accordance with the laws of the state in which Electric Cycle Shop operates, without regard to its conflict of law principles.
10. Contact Information
- Support: For any questions or concerns regarding these terms, please contact our support team at sales@electricycleshop.com.